00699cam a2200229 4500 714306263 TxAuBib 20230321120000.0 230306|||||||||||||||||||||||||||||eng|u 9781260474213 1260474216 TxAuBib Grenny, Joseph. Crucial Conversations: Tools for Talking When Stakes are High. third edition. McGraw Hill-Ascent Audio. 279 pages : hardback ; 23cm. 20230321. Patterson, Kerry. McMillan, Ron. Switzler, Al. Gregory, Emily.